We offer a range of clinics and services including the below. For more information, please visit our Health Review and Assessment Clinic Room.

Cancer and Palliative Care

Cancer and Palliative Care in ICP

If you or someone close to you has just been diagnosed with cancer, or any other life threatening disease, you may not know what to expect and it can feel quite daunting, or even overwhelming. At ICP, we aim to support your through this journey that you are facing by offering you information, as well as practical and emotional support.

For those with more advanced disease, the practice works with the gold standards framework for palliative care. This is a way of working that has been adopted by the practice, along with thousands of others across the UK. It involves us working together as a team. The team includes the district nurses, the hospice team, social services, and other professionals and local charitable organisations as necessary. We work closely with the Princess Alice Hospice team in order to provide the best care possible for patients and their families.

Carers

The GP Carer’s Break Scheme

In Surrey we have a GP Carer’s Breaks Scheme which allows GPs to prescribe carers a break worth up to £500, based on a clinical assessment of your health. The money can be used to purchase alternative care to allow you to have a break or to pay for goods or services that will help you to relax and improve your health and well-being. If your GP agrees that you would benefit from a break, they will apply for the grant on your behalf and soon after you will be contacted by Surrey independent living council, who administer the grant, to discuss your needs.

This practice has been taking part in this scheme, and to date – we have successfully applied for funding for over 300 of our patients.

Surrey Independent Living Council

SILC helps disabled people, older people and carers to live independently and make the most of the support available in Surrey. They can help disabled people, older people and carers to:

• Access a wide range of services
• Decide what support options are right for them
• Organise and purchase the support they need
• Manage their on-going support
• Have a voice in health and social care

If you would like to learn more about the services SILC can offer, please visit their website: www.surreyilc.org.uk

Falls Care Service

Falls are the most frequent and serious type of accident for people aged over 65. Falls can lead to a loss of confidence, reduced independence, increased isolation and can cause long-term health problems.

A fall is a symptom, not a diagnosis. Falling is not an inevitable part of aging and many falls are preventable. It is important that you know what to do to reduce your risk of a fall. Always tell someone close to you if you have had a fall, even if you have not been injured.

NHS Surrey Downs CCG have been working in partnership with Surrey County Council, Epsom and Ewell Borough Council, Mole Valley District Council, Elmbridge Borough Council, Reigate & Banstead Borough Council and Surrey Downs Health & Care to produce the Surrey Downs Falls Prevention Pack:

• Falls Prevention Guide
• Falls Prevention Exercise Pack
• A Guide to Staying Steady
• Otago Strength and Balance Classes Timetable

The pack provides lots of useful advice on how to prevent a fall, along with information about local services available to support you and keep you living independently in the community.

Family Planning

We provide family planning for all our registered patients. This includes contraceptive pill, contraceptive injections, advice on barrier methods and fitting of caps, IUS/IUD fitting and checks, generally contraceptive advice and emergency contraception. We also provide basic screening for STDs.

If you have been advised by the surgery to submit a contraceptive pill review please complete our online contraceptive pill review form.

Emergency Contraception is most effective as soon after sexual intercourse as possible and must be used within 72 hours of sexual intercourse. Patients needing this need to inform reception staff that they need an “on the day appointment.” The emergency contraceptive Levonelle is also available over the counter.

Health Care Assistants

Our HCAs perform:

• Blood tests
• Blood pressure checks (including 24 hour monitoring) – If you have been advised by the surgery to submit your blood pressure readings on a regular basis please complete our online blood pressure review form.
• Breathing tests – If you have been advised by the surgery to submit breathlessness review on a regular basis please complete our online breathlessness review form.
• ECGs (including 24 hour monitoring)
• NHS healthchecks (for patients who meet eligibility criteria)

Health Visitors

You can now contact a health visitor on the following email address: csh.epsomandewellhvduty@nhs.net

There is also a phone line for patients to use for advice from 08:00-17:00, Monday to Friday. Please call 01883 340 922.

To get in touch with a school nurse, you can email csh.dutyepsomandewellschoolnurses@nhs.net

The health visitor will see all new babies between 0-14 days following the birth. The 6-8 week contact is by telephone or at the clinic. Babies can be weighed at the drop in clinic, details of which are provided in the red book at the new birth visit.

Child health drop-ins for 0-2 year olds (self-weigh option available)

Epsom and Ewell Borough

Monday

12:30-14:30, please arrive before 14:15

Riverview Children’s Centre
Riverview Road
West Ewell
KT19 0JP

Tel: 0208 3377310

Thursday

09:30-11:30, please arrive before 11:15

Bourne Hall Health Centre
Chessington Road
Ewell
KT17 1TG

Tel: 0208 3941301

Health Visitor Advice Line

Tel: 0208 979 6464

Monday-Friday

09:30-13:00 (excluding bank holidays)

Hearing Problems

The Hard of Hearing

Epsom Support Group meets on the second Friday of each month at the Longmead Centre, Sefton Road, Epsom from 14:00-16:00. They have a range of excellent speakers with tea and coffee. Someone is always available to carry out minor repairs to hearing aid equipment and to issue batteries. An outreach worker from the Audiology team is present at most meetings to offer advice (technical and practical) to members of the group.

To make contact with the group please call: Harry Corben – 01372 721061

Local Audiology Services

If you have concerns about your hearing and would like an NHS hearing assessment, you may be eligible for the Specsavers hearing assessment service without the need for a GP referral. Specsavers offer free hearing tests, carried out by one of their hearcare professionals. Depending on the results of the test, they’ll talk you through the best options for you, with no obligation to buy. For more information, contact the branch directly by calling 01372 744250 or visit the Specsavers Audiology website.

Adult Hearing Service

What is the Adult Hearing Service?

NHS Surrey Downs CCG has been working to develop a local adult hearing service to provide care closer to where you live. As a result, the service now provides testing for hearing loss and supply and fitting of hearing aids in a range of convenient locations by fully qualified staff. Following an examination, your hearing loss will be  tested and your hearing aids fitted, if required. You will only be referred to hospital services if absolutely necessary.

Why use the Service?

• Fully qualified audiologist trained to test hearing loss and fit hearing aids
• Suitable locations across Surrey Downs

How to access the Adult Hearing Service and what to expect?

If you have hearing difficulties, you can be referred by your GP or you can self-refer if you are over 50 by calling the number of your chosen provider.

The audiologist will examine your ears and advise if your condition requires a hearing test and fitting of hearing aids or more specialist treatment needing a referral to a specialist.

Follow-up appointments to check on your progress may be done by telephone or face-to-face, depending on your treatment plan.

What will you need to take to your appointment?

You will need to bring any existing or previous hearing aids and written information regarding the same. This includes your brown NHS hearing aid service book.

At your appointment please provide details of any medical history that may affect your hearing test or hearing aid.

How long will it take?

Allow 1 hour and 30 minutes for your hearing to be tested and, if required, for your hearing aids to be fitted.

Do I need to do anything before the appointment?

Even though ear wax is a natural substance it can sometimes block the ear canal and affect hearing tests. For this reason, we recommend that you see a pharmacist to check your ears a couple of weeks before an appointment with the audiologist. They will advise you to use over-the-counter treatments, if these are necessary.

Nurses

You can make appointments with our practice nurses for:

• Asthma advice – If you have been advised by the surgery to submit an annual review of your asthma symptoms, please complete our online asthma review form.
• Cervical smears
• Diabetes advice
• Family planning advice – If you have been advised by the surgery to submit a contraceptive pill review, please complete our online contraceptive pill review form.
• Immunisations – Child, adult and travel.
• Overseas travel advice
• Removal of clips and stitches
• Warfarin and INR
• Wound care and dressings

Smoking

If you have been advised by the surgery to submit a smoking review on a regular basis please complete our online smoking review form.