Heidi Health

We are committed to providing you with the highest quality of care

To enhance our service, we are introducing Heidi Health, an AI-powered medical scribe, to assist in documenting some of our consultations. 

Your clinician or therapist will make you aware if they are using this and you have the right to decline if you so wish, although this may mean we need to allocate an alternative person for you to see. 

Below, we explain what Heidi Health is, how your data will be managed, and the benefits it brings to your care and our service. 

Visit their website and know more about them

What is Heidi Health?

Heidi Health is an advanced AI medical scribe designed to transcribe patient visits, generate clinical notes, fill out documents, and dictate letters. 

This tool allows us to focus more on you, the patient, rather than on typing and administrative tasks. 

Benefits of Using Heidi Health 

• Enhanced Focus on Patient Care: By automating the documentation process, Heidi Health allows us to spend more time interacting with you, improving the quality of care and communication during consultations. 
• Efficiency and Accuracy: The AI scribe ensures that all details of your visit are accurately recorded, reducing the risk of errors and omissions in your medical records. 
• Streamlined Workflow: Heidi Health helps in managing various administrative tasks such as generating patient summaries, filling out forms, and creating letters, making our workflow more efficient. 

How Your Data is Managed 

• Data Security and Privacy: Heidi Health adheres to stringent UK compliance frameworks, including the Data Protection Act, GDPR, and NHS standards such as DCB0129, DTAC, and DSPT. This ensures that your personal information is handled securely and confidentially. 
• Local Data Hosting: All data is hosted within the UK, enhancing security and compliance with local data protection regulations. 
• Temporary Data Storage: Audio recordings used for generating notes are not stored permanently. They are processed and then deleted, ensuring your data remains private and secure. 

Published: Jan 27, 2025